Phone 1 (800) 265-3064


Valued Customer,

We will be closing the Kincardine Cable TV service desk, located at 223 Bruce Avenue, as of May 1, 2019.  If you visit the service desk today, rest assured you will still have access to the same great services you enjoy today and our dedicated call centre staff is still here to support you.

Here are a few details on what will change:

·        Equipment swaps or pick-ups.  Rather than visiting our office service desk, let us come to you.  Simply call us to schedule these services at  1-(800) 265-3064  or email

·        Bill payments.  If you prefer to pay your bill in person, you can do so at your local bank.  You can also pay by telephone or online banking, or set up pre-authorized payments by calling us at  1-(800) 265-3064 . If you would prefer to mail in a cheque, you can send it to our new address at:

Kincardine Cable TV 
P.O. Box 10209
RPO Meadowlands Mall 
Ancaster, ON L9K 1P3

We look forward to continuing to serve you – and we’re excited about the new services we’re bringing to your community.  We’ve been working hard to make network improvements in your area, so that we can offer you faster internet speeds and our next generation of entertainment products – like our revolutionary new Ignite TVTM service. Stay tuned for more updates later this year.

Our customer service number remains the same at  1-(800) 265-3064 . Call us for any account inquires or 24/7 technical support.